Frequently Asked Questions
How long does it take to build a website?adminFor a standard site usually between 3 to 4 weeks, for an e-commerce site between 4 to 6 weeks
What process is followed to build a website?adminWe first ensure we understand the requirement, we then ask you to provide a couple of links to websites that you really like, we then create the designs that go back and forward until approved. Once approved we build the website
Once the website is built, who owns all of the files?adminOnce the website has been paid for you will own all files, images and content, the site will be 100% yours.
Who can I host the website with, after its finished?adminWe provide hosting and would be very happy to host it for you, however you are free to host it with anyone that you choose to and on deployment we are happy to install the website on any hosting of your choosing
Do you offer discounts to non profit organisations?adminYes we do
Do you provide training on using the admin area of the website?adminYes we do, free training is included as a part of every new website package
What payment schedule is used for new website and software projects?adminWe normally ask for a 50% deposit and the remainder on completion once you are 100% happy and just prior to the website / app going live, however for very larger projects (20K +) the payment schedule is discussed with the client and is milestone based.
Do you provide support after the website is built ?adminWe normally provide 1 month of free email and phone support and 3 months of bug fixes absolutely free
How do you charge for smaller type hourly work ?adminFor jobs under $1000 dollars we ask for payment up front, for jobs that are over $1000 dollars we request a 50% deposit up front and the rest on completion
How can I pay ?adminWe accept all credit cards or by direct deposit